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International Medical Insurance Specialists - APRIL Medibroker
April Medibroker is a specialist broker advising expatriates on their choice of international medical insurance.
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At April Medibroker, we aim to assist you as much as possible - not just in the purchase of, but also throughout the life of your policy.
Choosing the best cover isn't something that can be left to chance. Wherever you are in the world you need to be sure that the plan you buy is going to give you the help, quality and peace of mind that you deserve.
Our team of expert advisers have extensive knowledge of the market and will only advise solutions to you that we know are of of the highest possible quality.
None of our advisors are paid commission so you can rest assured that the advice that you receive is what is best for you, not what is best for them!
We are here to help you - from the initial advice on what international medical insurance policy to buy, through to any assistance that you may need in the future. Our staff are only a phone call or email away. Whether you need changes to cover or payment, need help with a claim or have questions about your international medical insurance policy we will gladly help.
Our standards and service levels are second to none. Let us do the hard work so that you don't have to.
April Medibroker are delighted to work with the world's best providers, including:
Our Mission Statement
APRIL Medibroker are committed to providing you with a first class customer-focused experience from the minute you visit our website, offering independent, impartial and tailored advice across an extensive and suitable portfolio of quality providers and products and maintaining the quality of service through the point of sale and for the life of your policy. Expert, dedicated and motivated staff gain your trust through integrity, knowledge and experience. Regular, clear, concise and accurate communications aim to ensure that you not only continue to use APRIL Medibroker’s services year on year, but also recommend them to your friends, family and colleagues.
Our After Sales Service
We have never believed in a "sell and forget" approach to our clients. We are here all year round to help you for as long as you have an insurance policy purchased through us. If you have any questions, worries or problems during the life of your policy, please call or email us and we will be more than happy to assist!
Some of the areas we can help with include:
- Legitimate claims disputes
- Loss of membership cards or paperwork
- Concerns over premium costs
- Premium collection problems
- Researching alternative policies
- Benefit queries
- Policy amendments (such as adding dependants/family members, changes of address)
- Changes in circumstances
Remember, our service doesn't only apply when you buy or renew a plan! And what's even better, it's all free of charge!!
What Our Customers Say About Us
Thank you for cutting through all the marketing and red-tape of a daunting task; finding affordable but good health insurance for someone temporarily living in the US. I am pleased and very relieved to have found a policy I'm happy with via a process that was equal parts friendly and effective. I will happily recommend April Medibroker to friends and family." Maria Farrell, USA
"Thank you Steven. You have been very helpful in this process. We appreciate all the assistance you have provided to us in making this decision." B Giblin, Canada
"Could I take this opportunity to thank you very much for all your help and efficiency over the past few years and we shall certain come back to you if he returns to China in the future". Teresa Harbinson, UK
"Trish, Please accept my personal thanks for dealing with this in the way you have. You've made a real difference." Patrick Hayes, London
"Thanks for your help, by the way. I have talked to dozens of insurance people over the past few months (in fact, I'm heartily sick of the whole thing), but you are easily the best person I've spoken to and I very much appreciate your honesty with respect to the limitations of the policy. So - thanks :-) What I liked was that I didn't feel I was being hounded at any time, just because I'd made contact. I just couldn't shake off a lot of the other companies I made contact with - it was awful, 'phoning me, emailing me - I never got a moment's peace! But you allowed me space to make a decision, you were always prompt in answering my questions and there was never any pressure. That's how it should be. Well done!" Rick Moule, Germany
"Not for the first time I have to say that I am deeply indebted to you for your assistance in this matter.The assistance you give meets not only the very high standards set by APRIL Medibroker but exceeds by a distance even the better Organisations I have had dealings with. So thank you again." Bob Lowe, USA
"I really appreciate your great service. I am so happy and feel very relieved you helped me find a great program for our family!" Lisa Keegan, Shanghai
"Once again, thank you. It is a pleasure to deal with someone as efficient as you obviously are. Whatever they pay you, it isn’t enough." Ms A Ford, UK
"You gave me the best support I've ever got from a company advisor" Mr A Toth, Germany
"Once again, thank you very much for being on top of things for us and being such a great broker" Steve Lander, UK
"Anyway, once again I have been fantastically dis-organised but the Goodhealth team and specifically yourself have been fantastically organised and provided great customer service - feel free to show this e-mail to your Boss next time you're negotiating a well deserved pay rise ;-)" Andrew Hart, Sudan
"I would like to thank you for the excellent services you have provided and I will certainly recommend APRIL Medibroker to my colleagues." Francis Kamau, Zambia
"I would just like to say that I have been very impressed by the service you and your colleagues have provided to me in setting up and now cancelling this policy. I will certainly be making you my first point of contact should I require a medical insurance broker again." Graham Eve, UK
"I think IHI saw us through a difficult year and after dealing for years with American Insurance companies I have never known an insurance company to see you through every step of the way for such a great price...with great compassion and understanding... Amy...this is a wonderful insurance company and I am so blessed to have you to walk us through things, have a great day." Sheila Foley, USA
"I have been using APRIL Medibroker as my medical insurance broker for the past year and a half and to date have experienced fantastic service far exceeding my expectations. Upon contacting them they provided me with an excellent choice of medical insurers together with suitable advice as to which would best suit my lifestyle. I would especially like to mention Andrew Wilson who has and continues to provide excellent customer service! Based on my experience I would have no hesitation in recommending Andrew to my family and colleagues." Peter Watson, Edinburgh
"Mr. Nelson worked patiently with me for about two years while my parents & I painstakingly tried to decide whether to take out insurance cover with IHI. I am impressed with the level of service that I have received from both Mr. Nelson and Mr. Wilson. They have always been prompt, patient, and courteous in all their communication with me, and I would, without hesitation, recommend Medibroker to any of my friends and relatives. Thank you very much Mr. Nelson & Mr. Wilson!" Carol Berg, USA
"Thank you. You have been very prompt and professional in your responses. You are a credit to your employer and I commend you for all your courtesy and support." Mr A Mawany, UAE
"Tremendous service from you and your colleagues - as ever much appreciated, the more so when we're dealing with different time zones and not being available much during office hours, even here in Toronto!" Arabella Volkers, Canada
"Amy has been my contact at APRIL Medibroker for a number of years and the service that she has provided has always been excellent. This time she excelled even by her own high standards. Traditionally, the boss only notices when things go wrong. I thought that a little break with tradition is in order." Marion Pinches, Israel
"I do want to thank you for your help and patience with what must be a rather demanding client; the APRIL Medibroker service has been outstanding and I am grateful for the help afforded." A lady of 77 living in the Mediterranean area
"Thank you very much for your assistance. You have been an invaluable help from the start. I wish you all the best." Mrs V Busacay-Paul, USA
"Thanks for being so easy to work with. Greatly appreciate your professionalism." Mrs S Morris, Morocco
"Thanks for your intermediary help and assistance. Will certainly recommend your company to colleague expats" Mr W van Bommel, Moscow
"Wonderful customer service - not surprised your company has won awards. Many, many thanks for all of your input. Your customer care is great." A.P., Thailand
"Your company's customer service standard is awesome" Mr J Mosier, China
"We have looked at a few insurance company websites, but the differences in coverage and premiums are so widespread that we're concerned that we don't know enough to select a particular carrier. A broker seems to be an excellent starting point for deciphering the mass of information. APRIL Medibroker has the most complete and informative website I've found; I particularly like your insurer ratings guide" Mr D Piper, USA
"Steve,You are VERY good at your job. It’s not often someone can answer my 7-part questions on the first try! Thanks ever so much for your expertise and prompt replies." Ms Geankoplis, USA
April Medibroker - International Medical Insurance Country Guides:
