Privacy Policy


Your privacy is our paramount concern

At Medibroker, we take a number of steps to ensure our customers’ privacy in our electronic communications.


Data Accessibility

We may need to collect some personal information from our customers to ensure that we provide the advice that best suits their needs. We will only use this information for the purpose for which it was collected, in accordance with the Data Protection Act 1998 and the Which? Web Trader Code of Practice.

If you wish to access your personal data, please contact us in writing. We will give you the opportunity to review and to correct any information we hold about you.


Sharing Information

We only share your information with partners who provide the products and services that you’ve requested. For example, if you wish to apply for more information on a particular insurance plan, we will provide that company with the relevant information in order for them to fulfil your request.

Our partners only see information relating to your specific requirement, and all of them have the same high standards of privacy as we do. We also review such standards regularly to provide more value to our customers.

We do not sell our customers’ data to third parties.


Cookie Policy

A cookie is a small file which holds a small amount of data and which is stored on a user’s computer every time they visit any website. This file allows the server to deliver a page tailored to each user by storing their preferences.

At Medibroker, we use traffic log cookies to help us identify which pages on our website may need to be improved. This way, we are able to tailor our website to our customers’ needs by delivering the information they may be looking for and in a specific format.

Cookies do not allow us to access your computer or any information about you. Web browsers accept cookies usually by default. You can turn them off in your setting options, but you might not be able to take full advantage of our website.


E-mail Communications

As a valued customer, we will occasionally send you e-mail messages to keep you up to date with products and services which may meet your needs, as well as other developments at Medibroker. We will also offer you occasional e-newsletters that contain our latest information and updates.

We will not e-mail you beyond the life of your policy, unless you request that we keep you informed of our services.

You can request for these e-mails to stop at any time in accordance with legislation and best practice. Please contact us in writing for this purpose. We will not disclose your email address to any third party without first receiving your permission. Also, we will not disclose your name or postal address or any data that could identify you to any third party without first receiving your permission.

Please note that no contracts may be concluded on behalf of Medibroker Limited by means of email communication.

Learn about our policy to handle your e-mails.


Your Protection

We are authorised and regulated by the Financial Conduct Authority in the UK. For more information on how our operations are regulated, please visit our terms and conditions page.

Terms and Conditions