Health insurance FAQs

If you can't find an answer ask us a question below!

Our experts can answer any questions you might have

Once you purchase a plan our international health insurance experts are on hand to answer any questions you might have, and our ongoing support for the life of your policy is completely free of charge.

Below are the answers to some of the most common health insurance questions we are asked.

Why do I need international health insurance?

Is there an age limit for buying IPMI?

Do insurers have a money-back guarantee?

Is travel insurance a suitable alternative?

When can I start claiming for medical care?

Can I choose a plan where I don't have to pay for treatment first?

Do international health plans cover for any sporting activities?

Can I choose the hospital for treatment?

What is in-patient coverage?

What is out-patient coverage?

What is day-patient coverage?

What is a moratorium cover?

Should I inform my broker or insurer of my medical history?

How do I make a claim?

How long does it take to handle a claim?

Can I choose where to receive cover?

Do international medical insurance plans cover pregnancy?

I have a pre-existing condition. Can I still buy health insurance?

What is a pre-existing condition?

Your Questions...
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