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Cover Excellence Awards
International expatriate insurance specialists April Medibroker have scooped the 2010 Cover Excellence Award for Small Intermediary of the Year at a glittering ceremony staged at the Park Plaza Victoria London on 7th October.
Excellent customer service
Aside from providing innovative and award winning products, April Medibroker also has a great record for providing high quality customer service to its customers.
Customer satisfaction results average 97%, and recent technological enhancements, such as the re launch of Medibroker.com allows customers to access the all the latest literature from the vast range of providers we deal with, to make the research of products as open as possible whilst maintaining a core role in offering FREE, No Obligation, Expert Advice to Expatriates.
Andrew Wilson added: "We are absolutely delighted with this win. This is the first Cover Award achieved by April Medibroker building on the “Highly Commended” accolades we received at last years awards and is richly deserved by the whole team for their continuing commitment to excellence."
The Cover Excellence Awards are organised by Cover Magazine the leading trade title for the health insurance and protection industry. With separate awards for providers and intermediaries, these prestigious awards highlight the dedication and hard work that all those across the industry have given to the sector, as well as recognise their invaluable efforts in ensuring consumers are fully and properly protected. |
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Criteria for Small Intermediary of the Year:
Open to all intermediary firms of ten advisers or less. This award will give recognition to the winning firm that it has continually demonstrated over the year that it is at the forefront of the intermediary protection/health insurance markets and is leading the way for firms of similar size to follow. The judges will choose a winner based on core competence, offering clients a bespoke service with clear objectives, improving the reputation of the industry overall.
The judges said:
“For a small broker this winner certainly acts like a larger one. It has a first class reputation in the market, and is known for going the extra mile. It has a great web site and makes good use of social media as a way of keeping in touch with clients. A deserving winner.”
Andrew Wilson, CEO, April Medibroker says:
"Winning such a prestigious award after being up against some exceptionally high levels of competition from different areas of the insurance industry is a fantastic achievement. It is testament to the strength, experience and quality of the April Medibroker staff."
Mary Lemmons, Managing Director, April Medibroker says:
“We are truly delighted to receive this award and it is a testament to April Medibroker's team of dedicated and conscientious staff.”
Steve Nelson, Sales Manager, April Medibroker says:
“This is a tremendous result for us and is a direct result of the first class service that all of our members of staff provide. It is fantastic to receive industry recognition for this.”
Excellent customer service
Aside from providing innovative and award winning products, April Medibroker also has a great record for providing high quality customer service to its customers.
Customer satisfaction results average 97%, and recent technological enhancements, such as the re launch of Medibroker.com allows customers to access the all the latest literature from the vast range of providers we deal with, to make the research of products as open as possible whilst maintaining a core role in offering FREE, No Obligation, Expert Advice to Expatriates.
Andrew Wilson added: "We are absolutely delighted with this win. This is the first Cover Award achieved by April Medibroker building on the “Highly Commended” accolades we received at last years awards and is richly deserved by the whole team for their continuing commitment to excellence."
If you would like to see what our customers say about APRIL Medibroker, please click here.
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