Our After Sales Service

At April Medibroker, we have never believed in a "sell and forget" approach to our clients. We are here all year round to help our clients for as long as they have an international health insurance policy purchased through us.

If you have any questions, worries or problems during the life of your policy, please call or email us and we will be more than happy to assist!

Some of the areas we can help with include:

Legitimate claims disputes
Loss of membership cards or paperwork
Concerns over premium costs
Premium collection problems
Researching alternative policies
Benefit queries
Policy amendments (such as adding dependants/family members, changes of address)
Changes in circumstances

Remember, the April Medibroker service doesn't only apply when you buy or renew an expatriate health insurance plan! And what's even better, it's all free of charge!!

All of our team have vast experience in the international medical insurance market place and well established contacts at every level with all of the insurers and plan providers that we recommend.

You can contact whichever of the team you have dealt with in the past (everyone's contact details can be found on the "Meet the Team" page or you can email clientservices@medibroker.com or call us on +44 (0)191 296 6140.

APRIL Medibroker Limited is regulated in the United Kingdom by the Financial Services Authority. Our regulated Firm number is 304773. Full details can be found on the FSA Register You can contact the Financial Services Authority (FSA) at: 25 The North Colonnade, Canary Wharf, London E14 5HS. You can also call their Consumer Helpline on 0845 606 1234. Additional information can be obtained from www.fsa.gov.uk - © 2010 APRIL Medibroker Limited. All rights reserved.